Terms and Conditions

NHS charities


Who we are

This is the campaign website for NHS Big Tea, which is owned by NHS Charities Together (Association of NHS Charities), a charity registered in England and Wales, charity number 1125687, whose registered office is Suite 68, Lake View House, Wilton Drive, Warwick, CV34 6RG.


Data Protection Act

We are conscious of our responsibilities as a “data controller” under the Data Protection Act 1998 and we shall endeavour to ensure that the personal information we obtain and use will always be held, used, transferred and otherwise processed in accordance with that Act and all other applicable data protection laws and regulations.


What personal information do we collect?

Personal information is information that can be used to identify you. It can include your name, date of birth, email address, postal address, telephone number, fax number and credit/debit card details. We collect personal information when you ask about our activities, register with us, order products and services (such as publications and email newsletters), or otherwise give us personal information. We do not collect your debit/credit card details.
By submitting personal data manually or in electronic form to this website, or by using this site, you give your consent that all personal data you submit may be processed in the manner and for the purposes described below.
If you do nothing other than read pages or download information while using this web site, we will collect information about your visit. This information will not personally identify you, it relates to (i) the Internet domain and IP address from which you access the web site (ii) the type of browser and operating system you use (iii) the date and time of your visit, (iv) the pages you visit), (v) demographic and interest information from Google and (vi) the address of the website from which you linked to us (if applicable).

Why do we collect personal information?

We collect personal information to make each visit more rewarding, and to provide us with information to help improve our service and the information available to users.

How do we use your information?

We will use your personal information to provide you with the services or information you have requested, for administration purposes and to further our charitable aims, including for fundraising activities. We may need to share your information with our service providers, associated organisations and agents for these purposes.
The data we collect is used in aggregate (and therefore anonymously) to monitor the use of our website and to research our users’ behaviour, demographics and interests. This allows us to gain a better understanding of how our users navigate and use the website and therefore improve our service to you. By using the demographic and interest reports, we are able to tailor sections of the website for the people who use it.
We may share your information with other organisations who are supportive of our aims and objectives. We only use your personal information for direct marketing purposes if we can do this by law or if we have your consent. You can change your mind at any time by contacting our email: nhsbigtea@anhsc.org.uk.
NHS Big Tea is responsible for collecting your personal information. Any information we collect is stored and processed in the UK. Your personal information is not shared with third parties or used in any other way (other than described in this policy or as required by law) unless you agree.
For the purposes of the ‘Do More page’, we will pass on your data to your chosen NHS Charity, who will be a member of NHS Charities Together. By submitting your personal data, you agree that we may share your information with these third parties in accordance with this Privacy Notice, some of which may store data outside the EU, although we will only do so in accordance with applicable law. We will aim to ensure that your data is treated securely and in accordance with this Privacy Notice.
Each NHS Charity will have their own privacy statements and terms of use. NHS Charites Together is not responsible for the privacy controls of these other organisations or their websites, so you should read their privacy statement sand terms carefully prior to providing any personal information to, or using these websites.
We reserve the right to share your personal information if we are legally obliged to and to enable us to apply our terms and conditions and other agreements. This includes exchanging information with other organisations for fraud and credit risk reduction and for police investigations.
We use a secure server for any page which requires you to enter personal information. Unfortunately, no data transmission over the internet is 100% secure. As a result, while we use our best endeavours to protect your personal information, contacting NHS Big Tea cannot guarantee the security of any information you transmit to us and you do so at your own risk. When we collect your personal information, we use strict procedures and security features to prevent unauthorised access.


Payment Process

We use Braintree to collect and process transaction information. Please view Braintree’s security policy at braintreepayments.com/en-gb/features/data-security are responsible for the transaction. Credit card details are entered on a secured page and they are transferred using SSL.

Using NHS Big Tea assets


To use the NHS Trade Mark in NHS Charities Together and NHS Big Tea, the Department of Health and Social Care has granted the Association of NHS Charities a Trade Mark License for both NHS Charities Together and NHS Big Tea.
Within these license terms The Association of NHS Charities is able to sub-license our member and affiliated member NHS Charities (in England, Wales and Scotland) to use the names and logos as set out within these licensing agreements, excluding the ability to sub-license.

Under this agreement member NHS Charities can use the names and logos of NHS Charities Together and the NHS Big Tea to:

  • Raise awareness of their own NHS Charity
  • Raise awareness of NHS Charities Together
  • Fundraise in support of NHS Charities Together
  • Fundraise in support of their own NHS Charity
  • Fundraise in aid of NHS Charities Together
  • Fundraise in aid of their own NHS Charity

Member NHS Charities are responsible for ensuring the protection and integrity of the NHS Brand in their fundraising and awareness raising activities.

As a member of the public, you will only be able to access the branded assets once you have read and agreed to the sub-licence agreement and agreed to the terms and conditions of the campaign.



This site contains links to external websites. Any external links are provided as a source of additional information on sponsors, relevant organisations and issues associated with NHS charities. We are not responsible for the contents of external websites nor for the availability of linked pages. The presence of a link to an external website does not imply any endorsement by NHS Charities Together of that site, its owner, its content or any service that it provides. You must not link to this website www.nhsbigtea.org.uk for commercial purposes without our written agreement.

Governing Law


Your use of this website is subject to the laws of England and Wales and the Courts of England and Wales will have exclusive jurisdiction over any disputes arising from the site.